The issue has been resolved, and Move-In Merchandise is fully re-enabled. All move-in workflows are operating normally. Thanks for your patience as our team worked to resolve this issue.
Posted Nov 02, 2026 - 13:00 EST
Monitoring
The issue has been resolved, and Move-In Merchandise is fully re-enabled. All move-in workflows are operating normally. Thanks for your patience as our team worked to resolve this issue.
Posted Oct 23, 2026 - 10:54 EDT
Update
As we continue validating the fix's results, Move-In Merchandise remains temporarily disabled. We understand this impacts your daily business operations and move-in workflows, and appreciate your understanding as we ensure full stability. We will provide further updates as we learn more.
Posted Oct 12, 2026 - 11:33 EDT
Update
A code fix has been deployed. Thanks for your patience as we validate the results; we will provide further updates as we learn more.
Posted Oct 09, 2026 - 10:09 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 01, 2026 - 15:09 EDT
Identified
We have identified the root cause of the SiteLink move-in merchandise issue, and a resolution plan is actively underway. Move-in merchandise will remain temporarily disabled until the fix is deployed and fully validated. We will provide updates as we learn more.
Posted Sep 30, 2026 - 16:55 EDT
Investigating
We are investigating an issue affecting merchandise sold during move-ins for accounts integrated with SiteLink. We understand this disruption impacts your daily business operations and move-in workflows. As a precautionary measure, our team has temporarily disabled Move-in Merchandise for all CRM SiteLink-integrated accounts while we actively investigate.
Our engineering team is working urgently to identify the root cause, and we will provide another update as more information is avaiable.
Posted Sep 29, 2026 - 19:22 EDT
This incident affected: Storable CRM (Storable CRM V2).